The 2009 Banking Crisis established a need for greater regulation of banks and testing their resilience to failure.

Successive waves of automation technologies have left many organisations with a mixed automation portfolio. Since the functionality of automation types only overlaps marginally, if at all, they end up co-existing rather than replacing each other.

Digital Transformation is one of the top corporate goals, but until comparatively recently it was very much a top-down phenomenon – with enabling automation technologies deployed centrally and permeating downwards to departmental and employee level.

Automating data entry into multiple systems - 90% faster and virtually error-free.

As always, heaps of great material at this year’s Imagine events in London and New York. For me the most thought-provoking was Mihir’s keynote looking at trends in the use of Automation Anywhere extrapolated into the near future.

Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.