As always, heaps of great material at this year’s Imagine events in London and New York. For me the most thought-provoking was Mihir’s keynote looking at trends in the use of Automation Anywhere extrapolated into the near future.
Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.
In our experience, the most important but angst-ridden and difficult step for customers is moving from RPA-curious to taking the plunge - developing the right Automation Anywhere deployment strategy, and preferably one which embodies and builds upon best-practice foundations.
The Thin Client – a workstation with no physical storage, no processor and no memory-hungry graphical operating system – basically a screen and keyboard accessing personal applications and data remotely – was touted widely in Information Technology for a long time, particularly by the late lamented Sun Microsystems, intent on breaking the WIntel control of the corporate desktop. Arguably it became a widespread reality because of the high-speed internet and Cloud technologies.