The 2009 Banking Crisis established a need for greater regulation of banks and testing their resilience to failure.
Successive waves of automation technologies have left many organisations with a mixed automation portfolio. Since the functionality of automation types only overlaps marginally, if at all, they end up co-existing rather than replacing each other.
Digital Transformation is one of the top corporate goals, but until comparatively recently it was very much a top-down phenomenon – with enabling automation technologies deployed centrally and permeating downwards to departmental and employee level.
As always, heaps of great material at this year’s Imagine events in London and New York. For me the most thought-provoking was Mihir’s keynote looking at trends in the use of Automation Anywhere extrapolated into the near future.
Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.