Digital Transformation is one of the top corporate goals, but until comparatively recently it was very much a top-down phenomenon – with enabling automation technologies deployed centrally and permeating downwards to departmental and employee level.

Automating data entry into multiple systems - 90% faster and virtually error-free.

As always, heaps of great material at this year’s Imagine events in London and New York. For me the most thought-provoking was Mihir’s keynote looking at trends in the use of Automation Anywhere extrapolated into the near future.

Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.

In our experience, the most important but angst-ridden and difficult step for customers is moving from RPA-curious to taking the plunge - developing the right Automation Anywhere deployment strategy, and preferably one which embodies and builds upon best-practice foundations.

A thought-provoking recent article in Forbes about the take-up of new technologies like RPA.