Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.


In our experience, the most important but angst-ridden and difficult step for customers is moving from RPA-curious to taking the plunge - developing the right Automation Anywhere deployment strategy, and preferably one which embodies and builds upon best-practice foundations.


A thought-provoking recent article in Forbes about the take-up of new technologies like RPA.


The Thin Client – a workstation with no physical storage, no processor and no memory-hungry graphical operating system – basically a screen and keyboard accessing personal applications and data remotely – was touted widely in Information Technology for a long time, particularly by the late lamented Sun Microsystems, intent on breaking the WIntel control of the corporate desktop. Arguably it became a widespread reality because of the high-speed internet and Cloud technologies.


This video shows how time-consuming and error-prone aspects of the recruitment process can be speeded-up and made more secure, using Automation Anywhere’s Robotic Process Automation (RPA) platform. Extra Technology is an Automation Anywhere Partner offering software, consultancy and training.


Perceived benefits from Robotic Process Automation are changing.

A great couple of days at Automation Anywhere’s Imagine event in London, which helped crystallise impressions of how the RPA market is evolving.


As we’re all aware, there’s increasing pressure on companies, and down the food-chain on their IT operations, to take the corporate use of technology to a new level. This is called various things – Digital Transformation and the Fourth Industrial Revolution are two that come to mind – but the themes are the same: more efficient use of IT resource to do more with less, closer alignment of technology with overall business goals and strategy, and the use of technology not simply to do business better, but to do it in radical new ways.


Adrian Woffenden - one of Extra Technology’s senior RPA consultants - details some Automation Anywhere Dos, Don’ts and Bewares, based on real-life experience on customer deployments.


28 September 2017

Is RPA replacing BPO?

In February 2017 I blogged about the likely increase in RPA adoption that will result from a US Visa clamp-down and the UK’s impending Brexit.

By touching upon the offshoring policies of the US and UK, I received more feedback than from any previous topic, so this blog further explores the continuing shift from offshore Business Process Outsourcing (BPO) to Robotic Process Automation (RPA).


Traditional automation technology – for example workload, process and release automation - has been done by technologists on behalf of the business users. And for good reason; it uses application programming interfaces(APIs) – documented apertures in the application, built to industry standards, through which programmers can interact with the application and use them for purposes like automation.


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