Successive waves of automation technologies have left many organisations with a mixed automation portfolio. Since the functionality of automation types only overlaps marginally, if at all, they end up co-existing rather than replacing each other.
Digital Transformation is one of the top corporate goals, but until comparatively recently it was very much a top-down phenomenon – with enabling automation technologies deployed centrally and permeating downwards to departmental and employee level.
As always, heaps of great material at this year’s Imagine events in London and New York. For me the most thought-provoking was Mihir’s keynote looking at trends in the use of Automation Anywhere extrapolated into the near future.
Don’t automate a broken process - there’s nothing so useless as doing more efficiently that which should not be done at all.
In our experience, the most important but angst-ridden and difficult step for customers is moving from RPA-curious to taking the plunge - developing the right Automation Anywhere deployment strategy, and preferably one which embodies and builds upon best-practice foundations.
The Thin Client – a workstation with no physical storage, no processor and no memory-hungry graphical operating system – basically a screen and keyboard accessing personal applications and data remotely – was touted widely in Information Technology for a long time, particularly by the late lamented Sun Microsystems, intent on breaking the WIntel control of the corporate desktop. Arguably it became a widespread reality because of the high-speed internet and Cloud technologies.
Perceived benefits from Robotic Process Automation are changing.
A great couple of days at Automation Anywhere’s Imagine event in London, which helped crystallise impressions of how the RPA market is evolving.
As we’re all aware, there’s increasing pressure on companies, and down the food-chain on their IT operations, to take the corporate use of technology to a new level. This is called various things – Digital Transformation and the Fourth Industrial Revolution are two that come to mind – but the themes are the same: more efficient use of IT resource to do more with less, closer alignment of technology with overall business goals and strategy, and the use of technology not simply to do business better, but to do it in radical new ways.