Specialist administration, monitoring and operational support for enterprise automation environments.
Extra Technology provides fully managed services across workload automation, automation intelligence and orchestration platforms. Our teams combine deep product expertise with proven operational processes to help organisations improve reliability, reduce operational risk and maintain consistent service quality.
Through Extra Technology and the wider BP3 Global group, clients gain access to experienced administrators, operators and automation specialists with expertise spanning Broadcom, BMC, Stonebranch, IBM and other leading automation technologies.
Managed services provide ongoing operational support for business‑critical automation environments — ensuring platforms remain stable, secure, optimised and aligned to business needs.
Whether organisations require full platform administration, out‑of‑hours support, operational monitoring or specialist expertise to supplement internal teams, managed services help maintain reliability and reduce dependency on key individuals.
Day‑to‑day administration of workload automation, orchestration and automation intelligence platforms, including configuration, maintenance and optimisation.
Proactive monitoring, incident response, SLA management and operational troubleshooting to maintain service continuity.
Creation, modification and optimisation of workflows, schedules, calendars and dependencies.
Monitor platform performance, identify bottlenecks and ensure scalability across cloud, enterprise and mainframe environments.
Plan, test and deploy patches, upgrades and platform enhancements with minimal disruption.
Manage access controls, audit requirements, governance policies and platform security.
SLA modelling, dashboard management, predictive monitoring and analytics support.
Maintain documentation, runbooks, operational guides and knowledge bases to support long‑term operational maturity.
Common drivers include limited internal expertise, dependency on key individuals, operational instability, increasing workload complexity, cloud transformation and the need for consistent 24/7 support.
By providing proactive monitoring, structured incident response, best‑practice workflow design and continuous optimisation, managed services reduce outages and improve service quality.
Support ranges from full platform administration to hybrid models where internal teams retain control while Extra Technology provides specialist expertise and escalation support.
Our teams manage integrations, cloud‑native workflows, API‑driven orchestration and hybrid architectures — ensuring automation platforms remain aligned to cloud strategy.
Yes — by standardising processes, improving governance, enhancing observability and ensuring consistent operational coverage.
Yes — including out‑of‑hours monitoring and incident response.
Yes — including AutoSys, Automic, Control‑M, Stonebranch and AAI.
Yes — including AWS, Azure, GCP and hybrid architectures.
Yes — we offer hybrid models that supplement internal capability.
Whether you require full platform administration, hybrid operational support, observability expertise or 24/7 monitoring, Extra Technology provides the specialist capability needed to maintain reliable, secure and high‑performing automation environments.