A complete introduction to DLP workflow automation, ticketing integration, case routing, remediation processes and automation best practices.
Ideal for DLP teams beginning their automation journey.
Learn how to streamline DLP operations with hands‑on labs, real‑world scenarios and guidance from automation specialists.
Extra Technology delivers specialist training for organisations using Symantec DLP and looking to automate ticketing, case management, workflow routing and compliance processes.
Our courses are designed for DLP analysts, security teams, operations groups and engineering teams who need practical, applied automation skills they can use immediately in production.
With nearly two decades of automation experience — including deep expertise in DLP workflow automation — we provide training that reflects real enterprise challenges, not classroom theory.
A complete introduction to DLP workflow automation, ticketing integration, case routing, remediation processes and automation best practices.
Ideal for DLP teams beginning their automation journey.
Instructor‑led, with hands‑on labs and practical workflow exercises.
Basic understanding of Symantec DLP recommended.
Includes workflow creation, routing logic, enrichment steps and automated remediation scenarios.
Deep‑dive into advanced workflow design, multi‑step routing, enrichment logic, API integrations and enterprise‑scale automation patterns.
Instructor‑led, with advanced hands‑on labs.
DLP Automation Fundamentals or equivalent experience.
Includes advanced workflow builds, multi‑step routing, API enrichment and exception handling.
Covers configuration, security, connectors, logging, monitoring, troubleshooting and performance optimisation for DLP automation environments.
Instructor‑led, with extensive hands‑on labs.
DLP Automation Fundamentals recommended.
Includes connector setup, configuration tasks, log analysis and troubleshooting exercises.
Learn how to integrate DLP with ServiceNow, Remedy, Jira and other enterprise ticketing systems.
Covers best‑practice patterns, field mapping, routing logic and real‑world integration scenarios.
Instructor‑led workshop with practical integration exercises.
DLP Automation Fundamentals and basic ticketing system knowledge.
Includes integration setup, field mapping, routing logic and case automation scenarios.
Covers enterprise workflow standards, naming conventions, compliance alignment, audit readiness and operational governance.
Instructor‑led, with practical review and optimisation exercises.
DLP Automation Fundamentals.
Includes reviewing existing workflows, identifying gaps and applying governance standards.
All DLP automation courses are available as private, on‑site or virtual sessions for teams who need tailored content, custom labs or confidential environments.
We can customise:
Yes — all DLP automation courses are available virtually or on‑site.
Yes — all technical courses include practical exercises and real‑world workflow scenarios.
Yes — we can tailor content, labs and examples to your platform, ticketing system and workflows.
Yes — DLP Automation Fundamentals is designed for teams new to workflow automation.
Yes — we offer advanced workflow, administration and integration workshops.